HUAWEI DEVICE USA

Most Common Questions

• How do I send a text message to multiple recipients? 

  Enter multiple phone numbers and separate them with commas.

  

• How do I forward a text message in a message thread? 

  You will forward any one message. Touch and hold the message and touch Forward in the Message options menu.

• Is a multimedia message affected by the file size, video format, or resolution? 

  1. If an audio file or video exceeds 600 KB, it cannot be attached to the message.
  2. If a picture size exceeds the limit, it is automatically compressed. Then, it can be attached to the multimedia message and the received picture will be in low-resolution.

  

• What are the music Play modes? 

  • Shuffle is off (by default): Set the phone to play all songs in the playlist in order and stop the play after all songs have been played.

  

  Shuffle is on: Set the phone to play all songs in the playlist in random order and stop the play after all songs have been played.

  

  Repeating all songs: Set the phone to play all songs in the playlist in order and repeat to play the songs in the playlist.

  

  Repeating current song: Set the phone to play the current song repeatedly.

  

  Shuffle is on + Repeating all songs: Set the phone to play all songs in the playlist in a random order and repeat to play all songs after all songs have been played.

  

• What should I do if I forgot my Gmail account or password? 

  1.   Log in to Gmail website to obtain your password.  Enter www.gmail.com in the address bar, touch Can't access your account?, and access Gmail Help.

  

  2.   Create or sign in with another Gmail account.

• How do I enable and disable data service? 

  To start or stop data service, touch Settings > Wireless & networks > Mobile networks > Data enabled.

  

• How do I set the screen unlock? 

  1. Touch Settings > Location & security > Set up screen lock > Pattern. Follow the on-screen instructions.
  2. When Pattern recorded! appears, you have successfully set the screen unlock pattern.
   
  

  3. Touch Settings > Location & security > Set up screen lock > PIN. Follow the on-screen instructions.

  

  4. Touch Settings > Location & security > Set up screen lock > Password. Follow the on-screen instructions.

  

• How do I backup information to my microSD card? 

  Touch Menu > Contacts > More> Manage contacts > Backup to SD card. All contacts in Contacts are saved to the root directory on the microSD card in .vcf format.

• I lost the User Manual for my phone. Can I download a copy from this website? 

  Yes, the following documents are available for download in PDF format:

  U8800 User Manual (English)	Download
  U8800 Quick Start Guide (English)	Download